A smart home that runs in your home, not on somebody else's servers. Private, local, and built to keep working when the internet doesn't. Fixed price after a free assessment.
Combined team expertise
We're your neighbours
When you need us most
You only pay if we solve it
Every device wants its own app, its own account, and its own connection overseas.
Every smart device adds another app, another account, and another company connected to your home. When their servers go down, your lights stop answering the switches they are wired next to. We bring the lot onto Home Assistant - a private hub on your own hardware, over Zigbee, Thread and Matter. We install it, then hand it over: one app, no cloud accounts, and everything still works when the internet doesn't.
Supplied, installed, configured and looked after - all in-house.
A private hub installed on hardware in your home, with your existing devices migrated onto it. Everything in one app, nothing phoning home.
Lighting that responds to time, movement and daylight, with wall switches that still work normally. Set up so the rest of the household can actually use it.
Blinds, curtains and air conditioning on schedules that suit the house and the sun, rather than something you have to remember to do.
Keep Alexa, Google or HomeKit if you like them - they bridge into Home Assistant. Or run voice entirely locally so nothing is sent away to be transcribed.
Door and motion sensors, cameras and smart locks, recording and storing locally where possible rather than to a subscription service.
Updates, backups, new devices and the occasional automation tweak. We stay across it so you are not the one troubleshooting at bedtime.
Open protocols - Zigbee, Thread and Matter - so your house is never locked to one manufacturer, and it keeps running without the internet. HomeKit, Alexa and SmartThings bridge in where you already use them.
Brand names and logos are trademarks of their respective owners.
These are by far our biggest client groups across the Gold Coast.
Jargon-free support for computers, networks and smart home tech, at any skill level.
Reliable IT support that keeps small and home-based businesses running smoothly.
Guest Wi-Fi, booking systems and tech that keeps guests happy and staff productive.
Patient, compassionate tech support for retirement villages and aged care residents.
Simple, transparent process
We walk the house, look at what you already own, and talk through what you actually want it to do - not what a catalogue says you should want.
One clear price covering hardware, installation and setup, agreed before we start. No hourly rate, no surprises at the end.
We install and configure everything ourselves, sit down and show the household how it works, then stay on for updates and changes.
Smart home work is entirely in-house - no third-party contractors in your house. If the job turns out to need better Wi-Fi coverage first, that is our mesh Wi-Fi installation service, and for everyday computer and device help there is home tech support.
Straight answers before you book an assessment.
New to hugmypc? Get a free quote and enjoy 15% off your first service. Book online or call us directly - we're here to help.
New customers only. Discount on labour costs. Cannot be combined with other offers.
You'll deal with the same technician/consultant from start to handover - no re-explaining your requirements or existing setup to someone new. For bigger jobs needing structured cabling or electrical work, we bring in a small, trusted team of local contractors, so it's still just one business and one familiar face managing the whole install.