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IT support and managed IT services for Gold Coast businesses and startups - we come to you. From $180 an hour.
Combined team expertise
We're your neighbours
When you need us most
You only pay if we solve it
We set up lean, scalable IT that grows with your business.
Full business email, Drive, Meet, Outlook, Teams, OneDrive, and SharePoint - set up and ready from day one, so your team can work securely from anywhere, on any device.
Professional email addresses at your own domain, with spam filtering, signatures, DNS configuration, and mailbox setup fully ready for your whole team before launch.
We integrate your business systems and build AI-assisted data flows, turning scattered apps and spreadsheets into one connected, intelligent workflow you can trust.
Wired and wireless network systems installed, managed, and optimised for secure, reliable operations - monitored continuously so problems get caught early.
Social media management, local SEO, and Google Business Profile - we handle your online presence so you can focus on running and growing the business. Learn more.
Fast, professional, and built for SEO ranking - a complete online presence without the cost of a full build, from one-page sites to funnel pages that convert well.
Custom logo and brand graphics for web and print, plus a consistent visual identity across your website, email, social profiles, and printed marketing materials.
On-call tech support for your team, on-site or remote, whenever something breaks or needs attention. We're your IT department without the full-time cost.
We integrate your existing platforms - Google Workspace, Microsoft 365, Xero, your CRM, POS, and other cloud-based tools - into a single AI chatbot you can ask anything about your business data.
"Who's rostered tomorrow and do we have enough staff for the kitchen, front of house, and horse riding?"
"Based on my sales over the past month and average job rate, what's the best strategy for scaling my business?"
"Which supplier orders are due this week and do we have enough stock to comfortably get through the weekend?"
"Which of my clients are actually profitable and which ones are costing me more than they pay when I factor in time?"
We consult, workshop your requirements, and build your integration using platforms like Make.com, Zapier, or n8n - delivering a fully cloud-based AI chatbot that knows your business inside out and answers questions directly from your real data.
Ongoing IT support for Gold Coast businesses that need things to work, not a service desk ticket number.
Most Gold Coast small businesses don't need an enterprise managed service contract. They need someone who already knows how their systems are put together, who answers the phone, and who can be on site the same day when something stops working. That's what our IT services look like in practice - the same technician every time, on site or remote, billed by the hour or drawn down against a monthly plan.
Day to day, that covers the unglamorous work that keeps a business running: Microsoft 365 and Google Workspace accounts, staff onboarding and offboarding, email and domain problems, backups you can actually restore from, printers and point-of-sale, and the network the whole lot depends on. When something breaks, you call one person who already has the context - not a call centre that starts by asking what version of Windows you're running.
We're deliberately not trying to be a large MSP. We're a good fit for businesses from one person up to around twenty staff who want proper IT support without a full-time hire, and we'll tell you honestly when a job is better suited to someone else. Ongoing maintenance and support can be bundled into a monthly business draw-down plan, or you can just call when you need us. Office Wi-Fi and cabling is handled by our network design and installation service.
Simple, transparent process
We get to know your business, map your existing tools and systems, and define exactly what needs to be built.
We design, integrate your tools, configure your systems and workflows, and deploy from scratch - tested and ready to use.
Ongoing maintenance, support, enhancements, and updates are included in our business draw-down plan.
New to hugmypc? Get a free quote and enjoy 15% off your first service. Book online or call us directly - we're here to help.
New customers only. Discount on labour costs. Cannot be combined with other offers.
Expert tech tips to keep your devices (and you) running smarter.