Tech Problems Solved
Home Automated
Life Simplified
Sick of scams? Frustrated by tech? Smart home not so smart? We're local, we're patient, and we make house calls. No jargon, no judgment - just real help when you need it.
Proudly Gold Coast Local
30+ Years Experience
Combined team expertise
Local Gold Coast Team
We're your neighbours
Same-Day Response
When you need us most
Our Services
Whether it's one room or the whole village, we've got this
Home Tech Support
Personal tech support for home users. Patient help with your computers, tablets, and home networks.
- On-site & remote support
- Virus & malware removal
- Cloud backup solutions
- Home network setup
- Device setup & training
- Email & software assistance
- Data recovery & migration
Smart Home & Automation
Smart living made simple. Especially popular in retirement living, our automation solutions make life easier.
- Smart lighting & climate control
- Security cameras & alarms
- Voice assistants and integration
- Smart locks & access control
- Automated blinds & curtains
- Retirement village integration
- Aged care monitoring solutions
Small Business IT Support
Professional IT support for small businesses. Keep your team productive and your data secure.
- Managed IT support
- Migrate business apps to Cloud
- Network infrastructure & security
- Server setup & maintenance
- Continuity & disaster recovery
- Mesh WiFi installation
- VoIP phone systems
About Us
We're your friendly Gold Coast tech support team, dedicated to making technology work for you - not the other way around. We bring expert IT support right to your door.
At hugmypc, we believe technology should be simple, accessible, and stress-free. Whether you're a retiree looking to stay connected with family, a small business owner needing reliable IT support, or someone who just wants their smart home to actually work, we've got you covered. Our philosophy is rooted in digital minimalism and simplicity - we help you use technology in ways that genuinely improve your life, without the overwhelm.
Patient, Never Rushed
We take the time to do things properly. No rushing, no jargon, just clear explanations and genuine help.
We Explain As We Go
Knowledge transfer is included. We don't just fix it and leave – we make sure you understand it.
Preventive Care
Regular maintenance prevents problems. We're proactive so you don't have to deal with emergencies.
Real Human Support
Prefer to chat? Call us – we love talking to people. No phone trees, no robots, just humans who care.
Proudly partnered with:
What Our Clients Say
Don't just take our word for it
A local tech business that doesn't make me feel like I'm asking silly questions. Marco solved our wifi issues and we have already noticed much improved performance.
The team installed smart sensors and lighting for select few of our residents - spoiler - they love it! Professional, patient, and always ready and available to help us. Highly recommend!
Hugmypc have been delightful over the years supporting our Parish. Marco has taken us from dinasour to modern cloud with Microsoft and we would absolutely recommend hugmypc!
Start with a FREE Quote
Save 15% on Your First Service
New to hugmypc? Get expert advice with no obligation and enjoy 15% off when you book your first service.
New customers only. Discount on labour costs. Cannot be combined with other offers.