Mon–Fri, 8am–6pm  ·  Same-day service available
GOLD COAST & SURROUNDS

Your local Tech Team for
Home, Business & Retirement

We're local, we're patient, and we come to you!

30+ Years Experience

Combined team expertise

Local Gold Coast Team

We're your neighbours

Same-Day Response

When you need us most

No Fix / No Fee

You only pay if we solve it

Our Services

Whether it's one room or the whole village, we've got this

Home Tech Support

Personal tech support for home users. Patient help with your computers, tablets, and home networks.

  • On-site & remote support
  • Virus & malware removal
  • Cloud backup solutions
  • Home network setup
  • Device setup & training
  • Email & software assistance
  • Data recovery & migration
Home Tech Support →

Smart Home Support

Smart living made simple. Especially popular in retirement living, our automation solutions make life easier.

  • Smart lighting & climate control
  • Security cameras & alarms
  • Voice assistants and integration
  • Smart locks & access control
  • Automated blinds & curtains
  • Retirement village integration
  • Aged care monitoring solutions
Smart Home Automation →

Small Business IT Support

Professional IT support for small businesses. Keep your team productive and your data secure.

  • Google Workspace & domain setup
  • Microsoft 365 setup
  • Business email setup
  • Cloud migration & storage
  • One-page funnel website
  • Network setup & security
  • VoIP & communication systems
Business IT Support →

About Us

We're your friendly Gold Coast tech support team, dedicated to making technology work for you - not the other way around. We bring expert IT support right to your door.

At hugmypc, we believe technology should be simple, accessible, and stress-free. Whether you're a retiree looking to stay connected with family, a small business owner needing reliable IT support, or someone who just wants their smart home to actually work, we've got you covered.

Patient, Never Rushed

No rushing, no jargon - just clear explanations and genuine help.

We Explain As We Go

We fix it and make sure you understand it before we leave.

Preventive Care

Proactive maintenance so you don't face unexpected emergencies.

Real Human Support

No phone trees, no robots - just humans who genuinely care.

Proudly partnered with:

Geeks2U & Officeworks Logo

What Our Clients Say

Don't just take our word for it

A local tech business that doesn't make me feel like I'm asking silly questions. Marco solved our wifi issues and we have already noticed much improved performance.

Johan T.

The team installed smart sensors and lighting for select few of our residents - spoiler - they love it! Professional, patient, and always ready and available to help us. Highly recommend!

David K.

Hugmypc have been delightful over the years supporting our Parish. Marco has taken us from dinasour to modern cloud with Microsoft and we would absolutely recommend hugmypc!

Fransiska W.
NEW CUSTOMER SPECIAL

Start with a FREE Quote
Save 15% on Your First Service

New to hugmypc? Get a free quote and enjoy 15% off your first service. Call, book online, or request a callback - we're here to help.

New customers only. Discount on labour costs. Cannot be combined with other offers.

Latest Tech Tips & News

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