Rapid Tech Support To Your Door - Gold Coast & Hinterland
Mon-Fri, 8am-6pm - Same-day service available
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Tech Problems Solved

We're local, we're patient, and we come to you! Gold Coast & Hinterland. Home Tech Support | Business IT Support | Mesh Wi-Fi Solutions

Booking Enquiry Schedule Service
30+ Years Experience

Combined team expertise

Local Gold Coast Team

We're your neighbours

Same-Day Response

When you need us most

No Fix / No Fee

You only pay if we solve it

Our Services

Whether it's one room or the whole village, we've got this

Home Tech Support

Computer repairs, device setup and Wi-Fi fixes. We come to you, and we explain as we go.

  • Computer repairs & virus removal
  • Device setup, training & email
  • Data recovery & cloud backup
  • On-site & remote support
  • Wi-Fi & NBN fault finding
  • Scam & security protection
  • Email & software assistance
Explore Tech Support

Business IT Support

Lean, scalable IT for Gold Coast businesses. Same-day on site, no ticket numbers.

  • Microsoft 365 & Google Workspace
  • Cloud migration & integration
  • Network & security operations
  • Same-day on-site response
  • Web hosting & custom domains
  • Website design & brand graphics
  • Local SEO & Google Profile
Explore Business IT

Mesh Wi-Fi & Smart Spaces

Whole-property Wi-Fi, then a private smart home layer that runs locally. One fixed price.

  • Network design & mesh coverage
  • Point-to-point wireless bridges
  • Cabling by local licensed tradies
  • Home Assistant smart home hub
  • Zigbee, Thread & Matter devices
  • Fully local, no cloud accounts
  • Free on-site assessment first
Explore Smart Spaces

About Us

We're your friendly Gold Coast tech support team, dedicated to making technology work for you - not the other way around. We bring expert IT support right to your door, with a smile and friendly service.

At hugmypc, we believe technology should be simple, accessible, and stress-free. Whether you're a retiree looking to stay connected with family, a small business owner needing expert IT support, or someone who just wants their WiFi to work reliably so the kids stop complaining, we've got you covered.

Read our full story

Patient, Never Rushed

No rushing, no jargon - just clear explanations and genuine help.

We Explain As We Go

We fix it and make sure you understand it before we leave.

Preventive Care

Proactive maintenance so you don't face unexpected emergencies.

Real Human Support

No phone trees, no robots - just humans who genuinely care.

Proudly partnered with:

Geeks2U & Officeworks Logo

Areas We Service

On-site Tech & IT Support across all Gold Coast suburbs.
Remote support available for Gold Coast clients.

Who we help

These are by far our biggest client groups across the Gold Coast.

Homes/Residential

Fast computer repairs, virus removal and jargon-free tech support, at any skill level.

Small Businesses

Microsoft 365, Google Workspace, business email and domain hosting for small businesses.

Hospitality

Mesh Wi-Fi for busy venues and clubs, or long-range coverage across hinterland properties.

Retirement Living

Patient tech support and home automation essentials for independence and peace of mind.

What Our Clients Say

Don't just take our word for it

A local tech business that doesn't make me feel like I'm asking silly questions. Marco solved our wifi issues and we have already noticed much improved performance.

Johan T.

The team installed smart sensors and lighting for select few of our residents - spoiler - they love it! Professional, patient, and always ready and available to help us. Highly recommend!

David K.

Hugmypc have been delightful over the years supporting our Parish. Marco has taken us from dinosaur to modern cloud with Microsoft and we would absolutely recommend hugmypc!

Fransiska W.

Fantastic service! Fixed my laptop in no time and explained everything clearly. Will definitely use again.

Sarah M.

Marco set up our entire home network and smart TV. Couldn't be happier - everything just works now.

Peter L.

Called on a Thursday, job done by Friday morning. Incredible response time and very reasonably priced.

Linda B.
hugmypc logo

One point of contact so you don't get tangled

You'll deal with the same technician/consultant from start to handover - no re-explaining your requirements or existing setup to someone new. For bigger jobs needing structured cabling or electrical work, we bring in a small, trusted team of local contractors, so it's still just one business and one familiar face managing the whole install.

NEW CUSTOMER SPECIAL

Start with a FREE Quote
Save 15% on Your First Service

New to hugmypc? Get a free quote and enjoy 15% off your first service. Book online or call us directly - we're here to help.

Booking Enquiry 07 3522 2896

New customers only. Discount on labour costs. Cannot be combined with other offers.

© 2026 hugmypc. All rights reserved. ABN: 29 642 885 383 - T/A HUGMYPC