Your residents call Geeks2U because they don't know there's a better option. You can change that - and everyone benefits.
It's fear of it.
Most of your residents already own the technology - a phone, a laptop, a tablet. The problem isn't the device. It's confidence. That quiet frustration is more common than you think. It leads to isolation, anxiety, and a growing sense that the digital world simply isn't for them.
hugmypc calls this "Techno Therapy." One familiar, trusted technician. Patient. In plain English. At their pace, never rushed. Sometimes all it takes is one conversation to change how a resident feels about technology entirely.
Happier, more confident residents reflect directly on your village's reputation - and become one of your most powerful marketing tools.
Everything they need, delivered to their door
National providers send a different technician every visit. They book through a call centre, charge corporate rates, fix the problem and leave. Residents never build trust - the cycle just repeats.
Every village hugmypc partners with gets one dedicated technician - a familiar face your residents will come to know by name. Someone who remembers their device, their preferences, their level of confidence. hugmypc was built on years of real-world experience working with retirees in retirement villages. That insight shapes everything about how we work.
Familiar, trusted - not a call centre rotation.
We know exactly what frustrates retirees and older Australians - and what actually helps.
No corporate margins. Pricing residents can actually afford.
A genuine three-way win - with zero risk
A familiar face who knows their name and their device. Support at their pace, never rushed. Their confidence grows - they stay connected to family, feel less isolated, and more independent.
15% off their first hugmypc visit as a welcome from your village.
Confident residents talk. Families who see their parents thriving - video calling grandchildren, navigating their phones - notice. They recommend your village.
A genuine point of difference, a referral contribution per completed job, and zero admin burden on your team.
No contracts. No lock-in. No setup costs. Either party can walk away at any time.
This only works if it's genuinely working for everyone - and that keeps us honest.
Simple, low-effort, high-impact
A mention in your newsletter, noticeboard, or community meeting. We provide everything you need.
Residents contact us themselves. Zero admin burden on your team.
We come to the resident, fix the problem, and make sure they leave feeling confident - not just repaired.
Happier residents, families who notice, a point of difference you can promote - and a referral contribution.
If the problem isn't resolved and no alternative is provided, there's no charge.
No call-out fees anywhere on the Gold Coast. We come to your residents - no surprises.
A genuine welcome discount for all new village partner residents.
Don't just take our word for it
A local tech business that doesn't make me feel like I'm asking silly questions. Marco solved our wifi issues and we have already noticed much improved performance.
The team installed smart sensors and lighting for select few of our residents - spoiler - they love it! Professional, patient, and always ready and available to help us. Highly recommend!
Hugmypc have been delightful over the years supporting our Parish. Marco has taken us from dinasour to modern cloud with Microsoft and we would absolutely recommend hugmypc!
No commitment required - just a conversation about whether this could work for your village.
New to hugmypc? Get a free quote and enjoy 15% off your first service. Call, book online, or request a callback - we're here to help.
New customers only. Discount on labour costs. Cannot be combined with other offers.