# hugmypc

> Mobile, on-site tech support and IT services covering the greater Gold Coast, Queensland, Australia. Registered Australian business (ABN 29 642 885 383), based in Varsity Lakes QLD 4227. No physical shopfront - we travel to homes and businesses, and also offer remote support.

hugmypc offers three core services:
- **Home Tech Support**: Personal tech help for home users ($150/hour, 1-hour minimum).
- **Home Network Solutions**: Fixed-price whole-property Wi-Fi and connectivity (free on-site survey and quote).
- **Business IT Support**: IT support for small and medium businesses ($180/hour).

**Key Terms:** No fix, no fee. Travel within the Gold Coast and Hinterland area free. New customers receive 15% off their first service (labour). Open Monday-Friday, 8am-6pm, with same-day service available. Phone: 07 3522 2896 or book online at https://hugmypc.com.au/booking.

## Service Areas

We provide on-site tech and IT support across all Gold Coast suburbs and surrounding regions, including:
Advancetown, Arundel, Ashmore, Benowa, Biggera Waters, Bilinga, Broadbeach, Bundall, Burleigh Heads, Canungra, Carrara, Chevron Island, Clear Island Waters, Coolangatta, Coombabah, Currumbin, Eagle Heights, Elanora, Gaven, Gilston, Helensvale, Highland Park, Hollywell, Hope Island, Isle of Capri, Jimboomba, Labrador, Lower Beechmont, Main Beach, Maudsland, Mermaid Beach, Merrimac, Miami, Molendinar, Mount Tamborine, Mudgeeraba, Natural Bridge, Nerang, Nobby Beach, Numinbah Valley, Oxenford, Pacific Pines, Palm Beach, Paradise Point, Parkwood, Reedy Creek, Robina, Runaway Bay, Sanctuary Cove, Southport, Springbrook, Surfers Paradise, Tallai, Tallebudgera, Tamborine, Tugun, Varsity Lakes, Wongawallan, and Worongary. (Remote support is also available for all locations).

## Frequently Asked Questions

- **Do you charge travel fees?** Travel within the greater Gold Coast service area is completely free.
- **What does "No fix, no fee" mean?** If we cannot diagnose or resolve your issue, you owe nothing for the labor.
- **How does remote support work?** For minor software issues, we can securely connect to your computer remotely with your permission.
- **Do you have a physical shopfront?** No, we are 100% mobile and come directly to your home or business.
- **What are your operating hours?** Monday to Friday, 8am to 6pm, with same-day service available.

## Key pages

- [Home](https://hugmypc.com.au/): overview of services and service area
- [Pricing](https://hugmypc.com.au/pricing): full pricing structure and billing FAQs
- [FAQ](https://hugmypc.com.au/faq): common questions about booking, billing, remote support, and security
- [Home Tech Support](https://hugmypc.com.au/home-tech-support): residential tech support details
- [Home Network Solutions](https://hugmypc.com.au/home-network-solutions): Wi-Fi and network setup details
- [Business IT Support](https://hugmypc.com.au/business-it-support): small business IT support details
- [About Us](https://hugmypc.com.au/about-us): company background and founder
- [Tech Tips](https://hugmypc.com.au/tech-tips): guides and how-to articles
- [Booking](https://hugmypc.com.au/booking): request a service or free quote